FAQ & Site Info
Credit and debit cards are accepted and processed via Paypal. Money orders and personal checks are not accepted.
You do not need to have an account in order to pay with a credit card using Paypal. At the Paypal payment screen, click on the option for users without an account. It will allow you to securely pay for the purchase without having to register.
The only difference is that the "Check out with Paypal" button takes you directly to the Paypal payment screen, so it is a faster way of checking out. Even if you go through alternative checkout, you will still have to use Paypal to pay.
No, I cannot. The address provided by Paypal is the confirmed address associated with the credit card that was used in the transaction. I must ship to this confirmed address in order to reduce the risk of fraudulent activity. Even if another shipping address was entered during store checkout, the confirmed address displayed in the Paypal transaction takes priority. To avoid confusion, please make sure that the address entered during checkout matches the one in your Paypal account.
You must contact me immediately to explain your situation. Otherwise, I will make my best effort to contact you about the mismatched shipping addresses, but please note that I do not always catch these discrepancies. Please be aware that the address showing in Paypal always takes precedence, so your purchase will always ship to this address.
Items will ship 1-5 business days after payment is completed. After that, it is dependent on the shipping service. For US shipping, I use the following services: USPS First Class (1-3 days), Priority (2-3 days), Parcel Post (2-9 days), Media Mail (2-9 days), and FedEx Ground/Home Delivery (2-5 business days). All delivery times are estimated by their respective carriers. The most efficient shipping service will be selected in order to offer the lowest rates possible.
You will receive an email from Paypal with the shipping information. In addition, you will receive a separate shipping notification email directly from me once your item has been sent. Be sure to check your spam folder if you cannot find the email in your inbox.
Yes, most items bought and paid for in one transaction can be packaged together to reduce shipping costs. Please contact me with all items of interest, and I'll get a combined shipping quote for you.
At this time, I do not ship internationally. Sorry for any inconvenience.
All sales are final for all items except those in the following categories: women's clothing, men's clothing, and sleepwear (this is different from the intimates category). Customers must contact me within 3 consecutive days of the delivery date to initiate the return process. Once the item is approved for return, it must be sent back and postmarked within 5 days after that. Items to be returned must be in new condition, unwashed, unworn, and with all original tags attached. The return shipping expense is the responsibility of the customer. The net refund amount will be the total purchase price less shipping and handling charges.
Sorry, but I do not offer exchanges. I will only accept returns in accordance with the policy stated above. I take great care in giving concise descriptions of all items so that they will be fairly represented. I include descriptions offered by the company, as well as my own observations when possible. Any defects are clearly stated and will not be obscured from the customer. I encourage you to contact me if you are uncertain about a product and need more information. While I cannot accept returns on all items, what I can offer is personable customer service to you for any questions you may have.
Your email address and phone number will never be shared with any third party, except in the purpose of fulfilling your order. In addition, I will only contact you by email regarding your order.
All measurements provided for clothing are approximated by my best judgment. Tops are laid flat and measurements are taken as follows: Length is measured from shoulders to the bottom of the garment (hemline); torso is measured from armpits to the hemline; bust is measured across from armpit to armpit; waist is measured across at the slimmest part of the waist; sleeves are measured from shoulders to the wrist; width is measured across the hemline. Pants are also laid flat and measurements are taken as follows: Length is measured from the outer edge of the waistline to the hemline; rise is measured from the middle edge of the waistline to the crotch; inseam is measured from the crotch to the hemline; waist is measured across the waistline (double this number for true waist circumference); thigh is measured from the crotch to the outer edge of one pant leg; knee break is measured across the knees of one pant leg; leg opening is measured across the hemline of one pant leg (double this number for true leg circumference).
For all other questions, please contact me using the "contact seller" feature found on any product page. I do my best to respond to legitimate emails within 24 hours.